Training Programs
Training creates
an impact when employees learn the skills they need to do their jobs more effectively resulting in improved performance and
achievement of business goals. Amy offers interactive and results-oriented training
programs that can be customized to fit the needs of your organization.
Training categories
include business skills, interpersonal skills, leadership/management development, sales, and customer service. Amy will also recommend strategies for applying the skills learned during
training to daily work activities.
“I have been involved in national meetings for 15 years and strongly believe that every single hour is incredibly
valuable. This is the first time in my career that I witnessed every single person
fully engaged in every session. Your professionalism raised the standard on how
our individual Region breakout sessions were executed. Amy, you were prepared…rehearsed…and
professional…and I’m very excited to have you as a partner.
-
Vice President, Field Sales, Alta Colleges
Teambuilding &
Team Retreats
Success in most
organizations depends on the ability to build effective teams. Teambuilding is
an opportunity for teams to step back and look at their current situation and to
develop action plans for working together in the future. Teams work through
issues and develop strategies at both a task (what) and an interpersonal (how)
level. The goal of teambuilding is to help teams acquire a better understanding of each other to be able to work more efficiently and effectively together to
achieve their goals.
Amy will interview
team members before the session to determine the needs of the team and then design customized teambuilding activities that
help the team assess their current situation and create an action plan for working together in the future.
“Amy was incredible. She handled the session with such ease that
our managers found themselves not only enjoying Amy’s activities, but actually achieving solutions to issues that needed
to be resolved. We had 100% input and buy-in due to Amy’s terrific facilitation
skills.”
- President, American Home Title &
Escrow Company
Performance Management
Organizations today
require increasingly effective performance from their employees to achieve business goals.
The majority of performance problems occur because employees don’t know what is expected of them. Performance management
processes and tools teach managers and employees the skills they need to set expectations and goals for their employees, provide
ongoing feedback and coaching, identify development opportunities, evaluate performance, and reward employees.
Amy will help you
put the systems and processes in place that drive performance, retain employees, and ultimately lead to more engaged employees
that are performing at their best.
“The new review process helped me to communicate my expectations to my employees so that we could reach our
goals.
- Division President, Richmond American
Homes
Change Management
In today’s
organizational environment it has been said that the only thing constant is change.
Change management is the process, strategy, and tools used to manage the “people side” of change to achieve
the required outcomes, and to realize the change effectively within the individual, the team, and the organization as a whole.
Amy offers workshops,
coaching, and consulting on change implementation strategies and tools that make the change process more manageable and successful
for everyone involved.
“I just wanted to comment on how surprised I was that the changes
went as smoothly as they did. Adjusting to the change was easy and once I started
processing with the new procedures I have to admit that I now wonder how the other way worked at all. Since the change has taken place I feel that I have a better working relationship with my fellow team members
and it is a much better work environment all the way around.”
- Loan Processor, Home American Mortgage
Assessment Services
Center for Creative
Leadership 360 Degree Assessments
- Amy is qualified by the Center for Creative Leadership to administer 360 degree assessments that
provide comprehensive feedback on individual performance from a variety of sources for executives, middle to senior level
managers, high-potential individuals and managers, and individual contributors.
-
The Center for Creative Leadership is a premiere leadership organization that
conducts leadership research, produces publications, and provides a wide variety of educational programs and products to leaders
and organizations.
-
Amy will coordinate the assessment process and then provide a one-on-one coaching
session for the leader to review and process their results and to set development goals based on the feedback. Ongoing coaching sessions are also available.
Myers Briggs Personality Assessment (MBTI)
